You have been in training for this all year long. You have your leadership team ready to lead, and meet your KPI’s. (Key Performance Indicators). You have your team ready to give exceptional customer service and great quality product. You have a Christmas product and matching marketing campaign all ready to go. So what’s left to do? Run your team onto the ground not into the ground.   Just as Shane Flanagan and Andrew Gray did with the Cronulla Sharks you should […]