Elizabeth Gillam Creating High Performance Franchisees is what Elizabeth Gillam does. Having owned and operated three franchised food businesses; Boost, Healthy Habits and Bucking Bull; she knows what it takes to operate a profitable food franchise. This multi award winning business woman, author, speaker and mentor, thrives on showing fellow franchisees how to do the same. She now has her own Podcast Franchise Secrets to tell the stories that franchisees should hear to help them to run their franchised business […]

Dave Eddy Vicinity Marketing https://vicinity.marketing/ Dave is a digital marketing, local SEO, adwords and social advertising consultant with a focus on lead generation for location-based businesses and brands. Director at Vicinity Marketing based in Newcastle NSW, Dave loves working with SMBs turning over between ~$1m-$10m and we also work with some larger clients like Brisbane Airport and one of Australia’s largest health care chains. Dave is also the host of The Location Station Local Marketing Podcast, where he interviews extraordinary […]

Cate Schreck Lightbulb Training www.lightbulbtraining.com.au   Cate is on a mission; to populate businesses with staff who work together in harmony and have the skills and the drive to provide consistently excellent customer service. She calls these employees Customer Service Professionals. Having spent over 30 years working in, managing and training customer service in a range of industries across Australia/New Zealand, it was clear to her that businesses faced 3 challenges when aiming to create a culture of service excellence: […]

Sarah Cobb B for B Australian Franchisor http://www.bforb.com.au Sarah is a visionary, motivational leader inspiring the achievement of exceptional results. Currently Australian Franchisor of B for B, an international networking and referral marketing franchise; Managing Director of Cariblue Franchising working with businesses who want to franchise and franchisor businesses who want to grow and an accredited trainer with Australian Institute of Company Directors. She is the 2013 “QLD/NT Franchise Woman of the Year” and the Australian Institute of Management’s 2012 […]

    Have you got your Christmas Staff? Christmas time is ahead of us and one thing is for certain – it will be busy! Now is the time to stop and think have you got enough staff for Christmas? If you answered YES – you need to advertise for staff now and if you answered NO then you definitely have to advertise for staff now.  One thing I know for certain is that you can never have enough people […]

Delena Farmer Franchise Development Delena is a seasoned professional in franchise recruitment, franchise re-sales and franchise renewals.  She is a whiz at developing targeted franchise recruitment strategies to identify current and future franchisees by using a variety of marketing streams. Delena has extensive leasing, franchising and marketing experience and has high level skills in relationship management. She enjoys supporting business owners who share the same focus, passion and drive for their business and the service they provide to their customers. […]

Matt Brearley Franchise All-rounder   Matt has worked across all areas of franchising. From McDonalds team member to Bakers Delight Corporate to life as a Bakers Delight Franchisee. Matt has seen franchising from all areas.   During my conversation with Matt he shared: Turning around a store that had gone broke twice Why product range, quality and customer service are the secret to running a great franchise His first management shift in McDonalds Being a McDonalds manager at 22 Training […]